After employees of Family Health Center of Worcester described an atmosphere of devastation and dread following layoffs and site closures, the center wrote a letter directly to its patients to address potential concerns.

“It is important that we demonstrate to you that we remain committed to providing high-quality, equitable care,” the letter posted to the center’s website on Oct. 18 read. “It is also critical that we retain and recruit our best-in-class health care workers.